Cinergy Elite & Elite Plus Terms and Conditions

Last updated 11/13/26

1. Membership

Cinergy Elite is free to join. Elite Plus is a paid membership available to Elite members. Available plans, prices, and benefits vary by location and membership level. Sign in to your Cinergy account to see the plans available to you.

2. Earning points and using Elite Rewards

Sign in when purchasing online or in the Cinergy app, or provide the phone number linked to your Elite account when purchasing in person. Elite members earn 1 point per $1 spent on qualifying food, beverage, and attractions, 2 points per qualifying movie ticket, 20 points per hour of bowling, and 15 points per race at Cinergy Speedway, where available.

For every 300 points earned, Cinergy issues a $5 Elite Reward. Redeem it in person at a Cinergy location on eligible purchases. The reward expires 90 days after issuance. Check your Cinergy account for your points balance, available rewards, and expiration dates.

3. Elite Plus benefits

Elite Plus benefits include waived online movie ticketing fees, a 10% discount on food and non-alcoholic beverages, and movie tickets included with your plan. Some plans also include gameplay, attraction passes, or discounted companion tickets. Attraction availability varies by location.

Unused movie tickets included with your plan may roll over for up to 90 days and may be used for friends or family. Special events and concert films are excluded. Discounted companion ticket offers expire at the end of the applicable monthly period. Sign in to see and apply your available benefits.

4. Billing and automatic renewal

Monthly Elite Plus memberships automatically renew every 31 days. Annual Elite Plus memberships automatically renew each year unless you cancel before your renewal date. Cinergy charges the payment method on file at each renewal.

5. Cancellation and pausing

To avoid your next monthly or annual charge, cancel before your renewal date. Sign in to your Cinergy account, open your profile, and select Elite Plus FAQs to find the cancellation option. Unused credits keep their original expiration dates. Other Elite Plus benefits end on the last day of your current billing period.

Only monthly Elite Plus memberships can be paused, one 31-day billing cycle at a time. During the pause, Cinergy suspends membership charges and benefits such as waived online ticketing fees and food and beverage discounts. Existing rewards keep their original expiration dates. Your membership and billing automatically resume after the paused cycle unless you pause again or cancel before billing resumes.

6. Program and pricing changes

Cinergy reserves the right to modify, suspend, or discontinue the Elite and Elite Plus programs, including how members earn and redeem points, available rewards, and membership benefits, subject to applicable law.

If a change materially reduces the benefits of your paid Elite Plus plan, we will notify you in advance. The change will take effect at your next renewal, and you may cancel before that renewal to avoid the next charge. If Cinergy discontinues a paid plan before the end of your current billing period, we will explain how we will handle the unused portion of your paid membership.

If a change affects points or rewards you have already earned, we will explain how those points or rewards will be handled, including any deadline to use them.

If your Elite Plus membership price changes, we will email you at least 30 days before charging the new price. The notice will state the new price, when it takes effect, and how to cancel before you are charged.

7. Questions

For help with your account, billing, or rewards, visit the Cinergy FAQ at https://www.cinergy.com/faq.